Capture the event and timing
Record storm date, hail or wind reports, contractor work dates, equipment serviced, who accessed the roof, and any interior symptoms discovered afterward.
Photograph the roof systematically
Use roof overviews and close-ups of edges, flashings, membrane, equipment, drains, punctures, displaced materials, debris, and new penetrations. Repeat known baseline views when possible.
Preserve responsibility and repair records
Keep contractor reports, invoices, insurance correspondence, warranty notices, temporary repairs, permanent repairs, and before/after evidence tied to the Roof Section.
Practical owner checklist
- Record event date and roof access history.
- Capture repeatable roof overviews and close-ups.
- Preserve contractor and warranty communications.
- Link repairs and before/after evidence to the same Roof Section.
Frequently asked questions
Should I file an insurance claim before inspection?
That is a policy and business decision, but documenting condition promptly can support later conversations with insurers and contractors.
Can photos prove exactly when damage happened?
They can show condition at a point in time, especially when compared with prior documentation, but causation may require additional evidence.